Picked an appointment time online for 11:05am for my daughter. Arrived on time (few minutes early) for check in, still waited. And yeah, I understand it’s a walk in facility as well. But then what’s the point of appointment times? Overall the wait wasn’t bad, the nurse who roomed us was especially nice and accommodating considering I had to bring my twin toddlers with me.
Dr O’Connor was very polite and helpful. Listened to my concerns, took everything into consideration, and tested/treated appropriately. He even tried to help with a secondary issue she had, but when my daughter became clearly upset and uncomfortable he backed off and gave alternative solutions for the problem while still offering his services for the issue should we need them and to come back.
Front desk staff was helpful and polite. This urgent care is out of my way/normal area, but was necessary and convenient given the circumstances. If I had to, I’d definitely go back.
Samantha G. | Jul 23, 2025